# Replying to a ticket

1. Once [in the ticket view](https://bookstack.cbtscommons.org/books/freescout/page/viewing-your-tickets "Viewing Your Tickets"), click the arrow on the top left of the ticket window area.  
    [![image.png](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/scaled-1680-/Uw0QEwOuqiqFK8C1-YI9image.png)](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/Uw0QEwOuqiqFK8C1-YI9image.png)
2. A reply section will open. Type your reply here, then click "Send Reply". [![image.png](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/scaled-1680-/iolHX545RdFnijgc-zj1image.png)](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/iolHX545RdFnijgc-zj1image.png)
3. Your reply is sent.