# Viewing Your Tickets

1. From the FreeScout home page, find the mailbox that you want to view (you may only have one mailbox). In that mailbox card, click "Mine".  
    [![image.png](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/scaled-1680-/eZmxeXG1SlO97swc-zPdimage.png)](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/eZmxeXG1SlO97swc-zPdimage.png)
2. You will see a list of your tickets with unread tickets at the top and all ticket sorted (by default) by most recent activity.  
    [![image.png](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/scaled-1680-/DO33NfpMQqF0JHsW-cAwimage.png)](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/DO33NfpMQqF0JHsW-cAwimage.png)
3. Click on a ticket to open it.
4. The ticket will open and you will be presented with the ticket view.  
    [![image.png](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/scaled-1680-/0di1BBka4fcsPWmH-031image.png)](https://bookstack.cbtscommons.org/uploads/images/gallery/2026-05/0di1BBka4fcsPWmH-031image.png)