Viewing Your Tickets

1. From the FreeScout home page, find the mailbox that you want to view (you may only have one mailbox). In that mailbox card, click "Mine".
   

   

   
   
2. You will see a list of your tickets with unread tickets at the top and all ticket sorted (by default) by most recent activity.
   

   

   
   
3. Click on a ticket to open it.
4. The ticket will open and you will be presented with the ticket view.